Support Request Form

We can process your support request quickly and thoroughly if we have all the information we need right from the start. For the best possible service, please fill out and submit this form by clicking the Submit button at the bottom of the form. Your request will be directly entered into our support queue.

If your browser does not support online forms, you can obtain support by contacting Microplex. (Go to our Business Card Page for information on how to contact Microplex).

Contact Information
Company: Name: [required]
Address: E-mail: [required]
City: Title:
Prov/State: Phone: [required]
Zip Code: Ext:
Country: Fax:
 
Please contact me by:

Environment Information
Host System:
Host OS: Version:

Product Information
Product:
Firmware Version: (in telnet login banner) Serial Number: (on bottom of unit)

What's connected?
PRN/PRN1:
PRN2:
COM1:
COM2:

Problem Description
Subject:
Problem:
Priority:


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